Strategic Negotiation and Persuasion for Corporate HR

Introduction:

This HR seminar on effective negotiation, persuasion, and influencing skills is designed to enhance delegates' ability to achieve better results and influence within an organizational setting. By focusing on key aspects of internal communication, participants will learn to influence and persuade more efficiently and effectively.

In the rapidly evolving field of human resources, negotiation and persuasion skills are essential. This course integrates various negotiation techniques, tactics, and processes, emphasizing their design and importance for achieving successful outcomes.

The program is crafted to help participants perfect their negotiation skills and master the art of persuasion. Through a general HR focus, you will explore effective strategies for negotiations applicable to any situation.

Objectives:

By the end of this HR Effective Negotiation, Persuasion, and Influencing Skills course, participants will be able to:

• Utilize their communication strengths and choose the most appropriate methodologies for different situations.
• Persuade others effectively without relying on power plays or direct pressure.
• Employ non-combative, improvement-oriented approaches to encourage cooperation.
• Communicate and present professionally to make a strong impression in discussions and meetings.
• Develop and deliver business-oriented presentations that engage key decision-makers during and after the presentation.
• Understand the impact of communication and persuasion on organizational effectiveness.
• Use communication and influence to enhance productivity, profitability, and employee morale.
• Increase self-awareness and interact professionally with colleagues and clients.
• Speak eloquently and persuasively.
• Prepare and deliver compelling speeches and presentations.

Training Methodology:

• Actual cases
• Behavioral work
• Group discussions
• Training by proxy
• Problem-solving learning
• Use of presentations
• Body language during training
• Evaluation and analysis

Course Outline:

Unit 1: Personal Inner Communication Essentials

• Definition and importance of effective communication
• Three levels of communication: Intra-Personal, Interpersonal, and Interaction
• Importance of various experiences and non-verbal supports
• Impact of self-perception on presentation
• Mastery of self-control for enhanced communication effectiveness

Unit 2: Communication Processes: What and How to Persuade People

• Phases of the communication process and the communication pyramid
• Language in communication and the A-I-D-A model
• Role of the mind in communication
• Secrets of effective public speaking and essential speech delivery
• Professional appearance and body language
• Effective voice use and overcoming public speaking barriers
• Engaging audiences and inviting relevant feedback
• Power of persuasion

Unit 3: Communicating and Presenting Effectively

• Structuring presentations and delivering PowerPoint presentations
• Preparation for presentations and role of non-verbal communication
• Unconscious smiling and addressing multicultural audiences
• Capturing consumer interest and reaching target markets
• Positive imagery and professional telephone use

Unit 4: Communication Strategies for Professional Excellence

• Effective decision-making in communication
• Utilization of negotiation and strategic communication skills
• Keys to an effective presentation
• Creating an organized filing system and sourcing quality material

Unit 5: Applying Personal Influence and Persuasion

• Analyzing the 9 Commandments of Communication
• Creating a "Plan of Action" for personal and company success
• Deployment of communication principles to drive proactive outcomes
• Essential communication skills for continuous success