Strategic Human Resource Management (SHRM) Essentials

Introduction

This comprehensive course delves into Strategic Human Resource Management (SHRM) and its pivotal role in driving organizational success. Participants will gain the skills necessary to manage human capital effectively while aligning HR strategies with broader business objectives.

The course underscores the value of SHRM certification, which signifies proficiency in human resource management. By preparing for SHRM certification, attendees will demonstrate their readiness to excel in HR roles.

Emphasizing SHRM training and development practices, the course aims to create a versatile HR workforce capable of enhancing employee engagement and managing performance efficiently. Participants will become familiar with methodologies and tools recommended by the Society for Human Resource Management (SHRM), preparing them for SHRM professional development courses.

The training covers SHRM performance management, focusing on aligning employee performance with strategic business goals. It includes the evaluation of performance appraisal systems, such as 360-degree feedback, to enhance adaptability in multicultural settings.

Additionally, the course addresses employee engagement strategies to foster a productive workforce, ensuring that HR initiatives effectively meet organizational and employee needs.

Objectives

Upon successful completion of this Strategic Human Resource Management (SHRM) course, participants will be able to:

• Understand strategic human resource management approaches.
• Describe the role and functions of Personnel/HR Departments.
• Show knowledge of employee resourcing, recruitment, and reward systems.
• Recognize best practices for managing employee relationships and addressing employee issues.
• Apply performance management techniques in a multicultural context.
• State the benefits of HR planning and HR ethics.
• Understand the historical development of modern HR practices.
• Gain increased confidence and self-assurance in HR roles.
• Take a broad strategic perspective of the HR function.
• Apply best practices in employee resourcing.

Training Methodology

• Interactive Workshops
• Case Studies
• Role Plays and Simulations
• Expert Panels and Q&A Sessions
• Group Discussions and Activities
• Self-Assessment and Reflection
• Coaching and Mentoring
• Use of Technology and HR Software
• Real-World Problem Solving Exercises
• Feedback and Performance Evaluation

Course Outline

Unit 1: An Overview of Human Resource Management

• Introduction to Human Resource Management (HRM)
• HRM vs. Personnel Management
• Primary activities, responsibilities, and tasks of HRM
• Introduction to Strategic Human Resource Management (SHRM)
• Personnel jobs and systems
• Case study: HRM department structure
• Qualifications and professional requirements
• Personal qualities for HRM work

Unit 2: Administration and Performance Management

• Administration and business support services
• Monitoring and reporting (e.g., sickness and absence)
• Case studies on absence management
• Introduction to HR databases and systems
• Security and confidentiality of employee records
• Cross-cultural performance management
• Appraisal systems, including 360-degree feedback
• Employee disciplinary interviews

Unit 3: Recruiting, Rewarding, and Retaining Employees

• Introduction to flexible firms
• Pay and reward structures, including compensation theory and benefits administration
• Concepts of total reward
• Recruitment and selection processes
• Assessment and development centers
• Use of aptitude tests and psychometrics
• Reference checks
• Induction programs for new employees

Unit 4: Working With and Assisting Employees

• Managing employee problems
• Employee Assistance Programs (EAP)
• Compliance with employment law
• Equality of opportunity and diversity in the workplace
• Handling dignity-at-work issues, including bullying and harassment
• Grievance processes and workplace investigations
• Introduction to workplace mediation
• Exit procedures and exit interviews

Unit 5: HR Planning, Learning, and HR Ethics

• Understanding learning and development
• HR planning and interlinked HR strategies
• HR and training
• HRM ethics and ethical behavior
• Continual personal development and action planning (CPD)