Human Error Analysis and Prevention Strategies

Introduction:

From the perspective of data users, human errors arise from the interaction and association of environmental conditions, system entities, job conditions, and personal attributes, all of which influence actions and health and safety performance. The primary elements include the individual, the job, and organizational structure.

Human error analysis tools are crucial for investigating the root causes of adverse events and identifying related human factors. Understanding these origins helps demonstrate that undesirable incidents can be prevented in the future.

The Human Error Prevention and Analysis course will engage participants in practical approaches to human error analysis and prevention strategies. The course focuses on understanding human performance and developing strategies to prevent errors, providing essential training solutions to enhance safety and reliability in work settings.

Participants will gain a comprehensive understanding of human performance safety and the application of human error prevention techniques to improve safety and reliability.

Objectives:

Upon completing the Human Error Prevention and Analysis course, participants will be able to:

• Explain the factors that cause human errors in work processes.
• Critically analyze the origins of human error and apply appropriate corrective measures.
• Implement corrective actions to address human performance issues before they become problematic.
• Assist team members in managing human performance-related issues.
• Explain how human nature contributes to errors, incidents, or accidents.
• Propose techniques for observing and preventing human errors.
• Review how different organizations use human error analysis techniques to learn from past errors and prevent future incidents.

Training Methodology:

• Workshops
• Analysis of Case Studies
• Simulation Exercises
• Group Discussions
• Role-Playing
• Real-Time Feedback
• Expert Lectures
• Peer Reviews
• Reflective Sessions

Course Outline:

Unit 1: Introduction to Human Error

• Definition and types of human error
• Workplace and job task aspects causing human error
• Human errors as causes of accidents/incidents
• Objectives for human error incidence and prevention

Unit 2: Human Error Analysis Factors

• Managing procedural violations
• Human behavior aspects influencing errors
• Behaviors relative to culture, senses, or perception affecting safety
• Using the Shell ‘Hearts and Minds’ toolkit
• Various human error types and prevention strategies

Unit 3: Observation Criteria for Unsafe Acts and Conditions

• Dupont STOP observation for:
  • Substandard work practices and behaviors
  • Substandard work environment
• Job safety analysis for human error occurrence and assessment
• Analysis of human error in specified accidents

Unit 4: Human Error Analysis Techniques

• Site operation human factors consideration
• Performing Human Reliability Assessment (HRA) for error evaluation
• Monitoring and addressing human errors
• Using Fault Tree Analysis for human error evaluation

Unit 5: Human Error Analysis and Prevention – Getting Started

• Analyzing social behavior and disruptive errors
• Integrating human factors into incident and accident analysis
• Incorporating human factors into work methods and procedures
• Embedding human error analysis in health and safety management systems
• Developing guidelines for reporting workplace human errors