The Art of Human Resource Management

Introduction:

The HR function is crucial in bridging the gap between an organization and its employees, serving as the company's overseer, communicator, and sometimes its moral compass.

This certified HR professional seminar is designed to equip individuals with the knowledge and skills necessary to establish and maintain this vital connection. The goal is to create an HR function that effectively meets employee needs and aligns with organizational objectives through exemplary human resource management practices.

Human Resource Management (HRM) involves applying best practices to manage employment relations effectively. This field encompasses principles and practices essential for optimizing employee potential. Participants will explore various HRM issues through a structured course outline, tailored for different levels of expertise.

This course aims to provide foundational training in HR management, paving the way for participants to become certified HR professionals. Graduates will possess the expertise required for career advancement and certification as HR practitioners.

Upon completing this advanced HRM course, participants will gain the insights and skills needed to elevate their organizations' HR functions and achieve certification as competent human resource professionals.

Objectives:

Upon completion of this certification HR professional program, participants will be able to:

• Explain the relevance and impact of the HR department on organizational objectives and define effective human resource management.
• Identify trends affecting HR’s role and the changing business environment.
• Discuss how HR can enhance efficiency and motivation through effective HRM systems.
• Elaborate on basic principles and practices of HRM, including:
  • HR strategy
  • Staffing
  • Onboarding
  • Retention
  • Labor relations
• Apply HRM principles to develop an efficient performance management system.
• Use competencies to improve recruitment and optimize performance management.
• Successfully manage conflicts and disputes.
• Gain essential personal skills for HR success.
• Understand fundamental components of an effective HR function.
• Explore strategies to expand the scope and capabilities of the HR function.
• Distinguish between the roles of line supervisors/managers and the HR function.
• Navigate and manage organizational change skillfully.
• Oversee recruitment processes using advanced strategic HRM practices.
• Address performance issues and disciplinary matters with expertise.

Training Methodology:

• Actions that Succeed
• Cases to Investigate
• Role Plays and Simulations
• Expert Q&A Sessions
• Group Discussions and Activities
• Self-Evaluation and Reflection
• Guidance from Sample Employee or Practitioner Feedback
• Application of HR Software and Technology
• Real-Life Problem Solving Tasks
• Performance Evaluation and Feedback

Course Outline:

Chapter 1: Human Resources Management’s Place in Business

• Understanding the context of HRM
• Navigating socio-economic developments
• Addressing pressures faced by HR specialists
• Embracing change to advance with the company
• Implementing local strategies for nationalization
• Making HR indispensable: Cementing its strategic role

Chapter 2: The Component Parts of The Human Resource Management Function

• Enhancing staffing strategies
• Conducting effective interviews
• Improving recruitment methods
• Developing orientation programs
• Strengthening employee relations
• Upholding corporate social responsibility
• Managing disciplinary and grievance issues
• Promoting workplace equality

Chapter 3: Refinements in Human Resource Management Practices

• Enhancing performance management practices
• Differentiating corrective feedback from disparagement
• Training and coaching for improved performance
• Expanding the use of competencies
• Utilizing competencies in assessment centers
• Strategies for becoming an employer of choice
• Developing a strong employee value proposition

Chapter 4: The Psychological Contract in HR

• Fulfillment, employee retention, and cost-effectiveness
• Identifying and nurturing key players
• Succession planning in management
• Fostering motivation at all levels
• Cultivating a continuous learning culture
• Measuring satisfaction in an engaged workforce
• Delivering critical messages to leaders
• Structuring work organization
• Applying merit-based pay systems

Chapter 5: The Evolutionary Path of Human Resources Management

• Transitioning from strategy to tactics in HR
• Managing human relations between employees and management
• Defining new HRM roles for the future
• Cultivating personal skills for future careers
• Influencing others effectively
• Mastering conflict management
• Practicing assertiveness
• Focusing on personal development and growth