Effective Influencing Skills and Open Communication

Introduction:

This course is designed to train individuals on how to effectively communicate and enhance their influence. It’s ideal for those who want to guide discussions and achieve positive results within their organizations.

Participants will learn how to communicate, persuade, and motivate within their professional networks. This program is suitable for anyone looking to hone their collaboration and leadership skills through advanced communication training.

At the core of effective communication is the ability to influence. This skill is an invaluable professional asset as it explores how the delivery of messages impacts outcomes. By enhancing both communication and listening abilities, participants will acquire skills that enable them to present their viewpoints without causing confrontations, thus mastering professional influence. This program is essential for anyone who understands that negotiation and persuasion are key elements in achieving personal and organizational goals.

With a strong focus on perfecting influencing skills, this course provides participants with the tools they need to become more effective in any organizational context. By understanding the fundamental principles of internal communication, participants can improve their interactions and achieve better outcomes. This course is ideal for managers, supervisors, team leaders, and employees across all departments who seek to improve their communication skills.

Objectives:

• Upon completion of this Professional Communication Training Program, participants will be able to:
• Use efficient communication methods that allow managers to leverage strengths and adapt tactics when necessary.
• Avoid relying on power dynamics or direct pressure when trying to influence others.
• Communicate more effectively with employees by using proactive approaches aimed at win-win solutions.
• Apply effective listening techniques during discussions and meetings.
• Speak clearly and write concise messages that are easily understood.
• Create an environment where others feel safe expressing dissenting opinions by using receptive non-verbal behaviors.
• Recognize one’s communication strengths and know when to use different methods.
• Formulate proactive strategies that benefit all parties involved when influencing others.
• Deliver impactful and professional communications in discussions or meetings using appropriate business presentation and communication skills.
• Develop and deliver powerful, confident business presentations that engage key decision-makers.

Training Methodology:

• Group Discussion
• Role-play
• Case Study Analysis
• Simulations
• Peer Feedback Sessions
• Facilitated Presentations
• Live Application Projects

Course Outline:

Unit 1: Personal Inner Communication Essentials

• What is effective communication and influence?
• Discover the power of Non-Verbal Communication interaction skills for impact and influence.
• Controlling your subconscious mind to communicate effectively.
• Understanding the communication cycle.
• Analyze the Communication Pyramid.
• Know the power of words in the communication process.
• Discover the powerful I-A-D-A communication format.
• Understanding the brain during the communication process.
• Understand the keys to successful public speaking.
• How to develop and present a vital speech.
• How to dress professionally and appropriately.
• Find out the right and wrong ways to maintain body posture.
• How do you use your voice effectively?
• Discover the power of illustrations and stories.
• Learn how to overcome Public speaking fears.
• How to listen actively and respond accordingly.
• Know the power of influence.

Unit 2: Understanding Communication and Persuasion

• Know what makes public speaking successful.
• The power of illustrations and stories.
• Test your fear of public speaking and overcome it.

Unit 3: Communicating and Presenting Effectively

• How to organize a computer or PowerPoint presentation.
• How to present in cross-cultural settings.
• Appropriate use of visual imagery during a telephone call.
• Learn how to plan your presentation to make it more effective.
• What to check before using tools like PowerPoint for speech preparation.
• Review key elements after preparing your presentation.
• Study the significance of visual communication.
• Understand the psychology behind smiling in communication.
• Explore presenting in different cultures.
• Identify features that attract people’s attention.
• Consider your audience’s characteristics.
• How to be an efficient decision-maker in the communication process.
• Strategic communication and negotiation skills.
• Explore the nine key elements of effective presentations.
• Develop a systematic filing system.
• Source valuable material.
• Analyze the nine strategic principles for effective communication.
• Apply soft skills for effective interpersonal communication into a "Plan of Action" for your life and incorporation into your Company infrastructure.
• How do you be proactive and make things happen?
• Essential Communication practices for ongoing success and how to improve communication skills training.

Unit 4: Communication Strategies for Professional Excellence

• How to be an efficient decision-maker in the communication process.
• Strategic communication and negotiation skills.
• Explore the nine key elements of effective presentations.
• Develop a systematic filing system.
• Source valuable material.
• Analyze the nine strategic principles for effective communication.
• Apply soft skills for effective interpersonal communication into a "Plan of Action" for your life and incorporation into your Company infrastructure.
• How do you be proactive and make things happen?
• Essential Communication practices for ongoing success and how to improve communication skills training.

Unit 5: Applying Personal Influence and Persuasion

• Analyze the nine strategic principles for effective communication.
• Apply soft skills for effective interpersonal communication into a "Plan of Action" for your life and incorporation into your Company infrastructure.
• How do you be proactive and make things happen?
• Essential Communication practices for ongoing success and how to improve communication skills training.