This course includes the training in the development of the necessary interpersonal skills for enhancing the relationships and the communication in both social and professional contexts. The course is centered towards focusing on active listening, showing empathy, developing conflict resolution skills as well as building rapport which helps people interact in a more effective manner and relate with others in various settings.
Austin Adams once stated that without achieving an Information Exchange comfort level, organizations cannot attain Communication Effectiveness. Each individual’s position and habits in relation to the audience influence how interactions are handled, which means every opportunity is exploited to strive for a stipulated goal. This course emphasizes the importance of effective communication in reaching both personal and organizational goals.
In this interpersonal skills training course, participants will develop a lens to focus on objectives, audience, and messaging impact. Creating an environment of free discussion and stimulating conversations is crucial for effective communication. The course highlights the relationship between humanity and technology, ensuring participants grasp essential interpersonal skills for their professional careers.
Targeted at managers seeking to enhance team collaboration and employees aiming to excel in performance, this program offers valuable teachings on interpersonal skills in management, teamwork, and communication. This training will foster a cooperative atmosphere, improving work standards within any organization.
At the end of the Interpersonal Skills Development training, participants will be able to:
Unit 1: Increase Your Self-Awareness
Unit 2: The Keys to Empathy
Unit 3: Active Listening
Unit 4: Insight into Behavior
Unit 5: Interpersonal Communication
Unit 6: Social Cues
Unit 7: Conversation Skills
Unit 8: Body Language
Unit 9: Building Rapport
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