HR: Managing Organizational Culture and Change

Introduction:

This crucial course on HR: Managing Organizational Culture and Change delves into the core aspects of modern Human Resource Management. It offers a comprehensive examination of fundamental HR topics, focusing on the integration of culture and change management in organizational development. The course provides both theoretical insights and practical advice, equipping participants with the skills needed to handle change effectively within diverse organizational cultures.

Objectives:

By the end of this HR: Managing Organizational Culture and Change course, participants will be able to:

• Develop a tailored change management model suited to their workplace.
• Analyze and assess organizational culture.
• Identify and evaluate culture-bound change management practices.
• Apply practical skills in Organizational Development (OD).
• Manage performance in international and multicultural environments.
• Understand and apply Strategic HRM (SHRM) approaches.
• Implement best practices for addressing employee issues and resolving conflicts.

Training Methodology:

• Case Studies
• Simulations
• Group Work
• Active Group Discussions
• Panel Discussions
• Reviews
• Case Method

Course Outline:

Unit 1: The Human Element in Change Management

• Human Psychology - Key Concepts
• The Iceberg Metaphor in Organizational Culture
• Situational Analysis
• Building Trust and Effective Communication
• Formation of Attitudes
• Workplace Motivators and Challenges
• Adapting to Change in a Diverse Context

Unit 2: Organizational Development and Change

• Initiating Organizational Transformation
• Individual and Team Responses to Change
• Types and Magnitude of Organizational Changes
• Developing a Change Management Plan
• Institutionalizing Change
• Appreciative Inquiry in Change Management
• Gaining Consensus for Change Initiatives

Unit 3: Change Process and Leadership

• Psychological Aspects of Transformation
• Differentiating Change Management from Change Leadership
• Role of Leadership and Organizational Culture
• Assessing Organizational Readiness for Change
• Emotional Intelligence vs. IQ in Change Management

Unit 4: Organizational Development (OD)

• Understanding Organizational Development
• Tools for Performance Management, such as the Balanced Scorecard
• Strategy Implementation and Analysis
• SWOT and PESTEL Analysis
• Impact of Culture, Leadership, and Human Factors on Strategy
• Developing Strategy Maps and Focused Organizations

Unit 5: Performance Contracts and Scoring Mechanisms

• Framework for Developing Performance Contracts
• Strategic Objectives and Methodical Frameworks
• Performance Contracts between CEO and Managers
• Designing a Balanced Scorecard and Scoring Mechanism using Excel