Drive customer satisfaction and loyalty with Balanced Score Training Center’s Customer Service Management courses in Prague. From communication skills to effective complaint resolution, these courses prepare you to enhance the customer experience at every touchpoint.
List of Courses in Customer Service Management
Emotional Intelligence and Enhancing Customer Experience
Advanced Guest Management Strategies
Customer Relationship Management (CRM) Systems
Total Quality Management (TQM) in Public Relations and Customer Service
Professional in Guest Services
Complete Training in Visitor Experience (VX) and Customer Experience (CX)
Cultivating a Customer Service Mindset
Customer Service Excellence Training Program
Customer Satisfaction and Loyalty Strategies
Mastering Conflict Resolution and Effective Communication with Difficult Personalities
Advanced Management in Customer Service
Achieving Excellence in Customer Service Training Program
Customer Service Excellence: Delivering Quality Service
Beyond Customer Service: Developing a Customer-Centric Organization
Masterclass in Customer Service and Public Relations (10 Days)
Training Program for Customer Service Excellence
Customer-Centric Management
Advanced Customer Service Skills for Business Excellence
ISO 18295: International Standards for Call Center Management
Customer Value Management and Pricing in the Telecommunications Industry
Managing and Implementing a Customer Complaints System
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