Drive customer satisfaction and loyalty with Balanced Score Training Center’s Customer Service Management courses in Prague. From communication skills to effective complaint resolution, these courses prepare you to enhance the customer experience at every touchpoint.
List of Courses in Customer Service Management
Training Program for Customer Service Excellence
Total Quality Management (TQM) in Public Relations and Customer Service
Masterclass in Customer Service and Public Relations (10 Days)
Customer Service Excellence Training Program
Emotional Intelligence and Enhancing Customer Experience
Achieving Excellence in Customer Service Training Program
Customer Service Excellence: Delivering Quality Service
Advanced Guest Management Strategies
Advanced Management in Customer Service
Complete Training in Visitor Experience (VX) and Customer Experience (CX)
Customer Value Management and Pricing in the Telecommunications Industry
Customer Satisfaction and Loyalty Strategies
Cultivating a Customer Service Mindset
Advanced Customer Service Skills for Business Excellence
Customer-Centric Management
ISO 18295: International Standards for Call Center Management
Customer Relationship Management (CRM) Systems
Mastering Conflict Resolution and Effective Communication with Difficult Personalities
Managing and Implementing a Customer Complaints System
Professional in Guest Services
Beyond Customer Service: Developing a Customer-Centric Organization