Drive customer satisfaction and loyalty with Balanced Score Training Center’s Customer Service Management courses in Prague. From communication skills to effective complaint resolution, these courses prepare you to enhance the customer experience at every touchpoint.
List of Courses in Customer Service Management
Customer Relationship Management (CRM) Systems
Customer Service Excellence: Delivering Quality Service
Mastering Conflict Resolution and Effective Communication with Difficult Personalities
Managing and Implementing a Customer Complaints System
Customer Service Excellence Training Program
ISO 18295: International Standards for Call Center Management
Advanced Customer Service Skills for Business Excellence
Customer Value Management and Pricing in the Telecommunications Industry
Complete Training in Visitor Experience (VX) and Customer Experience (CX)
Advanced Management in Customer Service
Customer Satisfaction and Loyalty Strategies
Customer-Centric Management
Training Program for Customer Service Excellence
Cultivating a Customer Service Mindset
Advanced Guest Management Strategies
Total Quality Management (TQM) in Public Relations and Customer Service
Beyond Customer Service: Developing a Customer-Centric Organization
Emotional Intelligence and Enhancing Customer Experience
Achieving Excellence in Customer Service Training Program
Masterclass in Customer Service and Public Relations (10 Days)
Professional in Guest Services
.svg)
