In Balanced Score Training Center’s Customer Service Management courses in Paris, acquire strategies to boost customer satisfaction, loyalty, and overall service quality. The courses delve into effective communication, conflict resolution, and customer-centric practices, equipping you with the skills needed to create lasting customer relationships and manage challenging service scenarios confidently.
List of Courses in Customer Service Management
Advanced Management in Customer Service
Cultivating a Customer Service Mindset
Customer Service Excellence Training Program
Masterclass in Customer Service and Public Relations (10 Days)
Customer Service Excellence: Delivering Quality Service
Training Program for Customer Service Excellence
Professional in Guest Services
Total Quality Management (TQM) in Public Relations and Customer Service
Customer Value Management and Pricing in the Telecommunications Industry
Customer Relationship Management (CRM) Systems
Advanced Guest Management Strategies
Advanced Customer Service Skills for Business Excellence
Managing and Implementing a Customer Complaints System
Emotional Intelligence and Enhancing Customer Experience
Beyond Customer Service: Developing a Customer-Centric Organization
Mastering Conflict Resolution and Effective Communication with Difficult Personalities
Customer Satisfaction and Loyalty Strategies
Complete Training in Visitor Experience (VX) and Customer Experience (CX)
ISO 18295: International Standards for Call Center Management
Achieving Excellence in Customer Service Training Program
Customer-Centric Management
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