In Balanced Score Training Center’s Customer Service Management courses in Paris, acquire strategies to boost customer satisfaction, loyalty, and overall service quality. The courses delve into effective communication, conflict resolution, and customer-centric practices, equipping you with the skills needed to create lasting customer relationships and manage challenging service scenarios confidently.
List of Courses in Customer Service Management
Cultivating a Customer Service Mindset
Advanced Customer Service Skills for Business Excellence
Complete Training in Visitor Experience (VX) and Customer Experience (CX)
Achieving Excellence in Customer Service Training Program
Masterclass in Customer Service and Public Relations (10 Days)
Customer Relationship Management (CRM) Systems
ISO 18295: International Standards for Call Center Management
Beyond Customer Service: Developing a Customer-Centric Organization
Advanced Management in Customer Service
Customer Satisfaction and Loyalty Strategies
Managing and Implementing a Customer Complaints System
Customer Service Excellence: Delivering Quality Service
Mastering Conflict Resolution and Effective Communication with Difficult Personalities
Total Quality Management (TQM) in Public Relations and Customer Service
Customer-Centric Management
Training Program for Customer Service Excellence
Customer Value Management and Pricing in the Telecommunications Industry
Customer Service Excellence Training Program
Professional in Guest Services
Emotional Intelligence and Enhancing Customer Experience
Advanced Guest Management Strategies