Develop skills to enhance client satisfaction with Balanced Score Training Center's Customer Service Management courses in Manama. Focusing on customer interaction, conflict resolution, and service delivery excellence, these courses provide the tools to improve client retention and enhance service standards, essential for any customer-facing role.
List of Courses in Customer Service Management
Professional in Guest Services
Achieving Excellence in Customer Service Training Program
ISO 18295: International Standards for Call Center Management
Cultivating a Customer Service Mindset
Customer Relationship Management (CRM) Systems
Total Quality Management (TQM) in Public Relations and Customer Service
Masterclass in Customer Service and Public Relations (10 Days)
Emotional Intelligence and Enhancing Customer Experience
Advanced Management in Customer Service
Customer-Centric Management
Customer Value Management and Pricing in the Telecommunications Industry
Advanced Guest Management Strategies
Advanced Customer Service Skills for Business Excellence
Training Program for Customer Service Excellence
Customer Service Excellence: Delivering Quality Service
Customer Satisfaction and Loyalty Strategies
Beyond Customer Service: Developing a Customer-Centric Organization
Managing and Implementing a Customer Complaints System
Complete Training in Visitor Experience (VX) and Customer Experience (CX)
Mastering Conflict Resolution and Effective Communication with Difficult Personalities
Customer Service Excellence Training Program