Develop top-tier customer service strategies with Balanced Score Training Center’s Customer Service Management courses in Krakow. Aim to enhance customer satisfaction, loyalty, and overall service quality through expert training and innovative methods.
List of Courses in Customer Service Management
Customer-Centric Management
Managing and Implementing a Customer Complaints System
Advanced Guest Management Strategies
Achieving Excellence in Customer Service Training Program
Professional in Guest Services
Customer Service Excellence Training Program
Customer Service Excellence: Delivering Quality Service
Advanced Management in Customer Service
Customer Value Management and Pricing in the Telecommunications Industry
Beyond Customer Service: Developing a Customer-Centric Organization
Cultivating a Customer Service Mindset
Total Quality Management (TQM) in Public Relations and Customer Service
Emotional Intelligence and Enhancing Customer Experience
Complete Training in Visitor Experience (VX) and Customer Experience (CX)
Customer Satisfaction and Loyalty Strategies
Mastering Conflict Resolution and Effective Communication with Difficult Personalities
Advanced Customer Service Skills for Business Excellence
Masterclass in Customer Service and Public Relations (10 Days)
Customer Relationship Management (CRM) Systems
Training Program for Customer Service Excellence
ISO 18295: International Standards for Call Center Management