Develop top-tier customer service strategies with Balanced Score Training Center’s Customer Service Management courses in Krakow. Aim to enhance customer satisfaction, loyalty, and overall service quality through expert training and innovative methods.
List of Courses in Customer Service Management
Beyond Customer Service: Developing a Customer-Centric Organization
Professional in Guest Services
Total Quality Management (TQM) in Public Relations and Customer Service
Complete Training in Visitor Experience (VX) and Customer Experience (CX)
Customer Relationship Management (CRM) Systems
Customer Service Excellence: Delivering Quality Service
Training Program for Customer Service Excellence
Advanced Customer Service Skills for Business Excellence
Cultivating a Customer Service Mindset
Customer Service Excellence Training Program
Masterclass in Customer Service and Public Relations (10 Days)
ISO 18295: International Standards for Call Center Management
Advanced Management in Customer Service
Managing and Implementing a Customer Complaints System
Customer Value Management and Pricing in the Telecommunications Industry
Emotional Intelligence and Enhancing Customer Experience
Customer Satisfaction and Loyalty Strategies
Mastering Conflict Resolution and Effective Communication with Difficult Personalities
Customer-Centric Management
Advanced Guest Management Strategies
Achieving Excellence in Customer Service Training Program