Balanced Score Training Center’s Customer Service Management courses in Istanbul help participants develop superior customer service techniques, focusing on customer retention, relationship management, and delivering exceptional customer experiences across all touchpoints.
List of Courses in Customer Service Management
Customer Value Management and Pricing in the Telecommunications Industry
Managing and Implementing a Customer Complaints System
Customer-Centric Management
Masterclass in Customer Service and Public Relations (10 Days)
Advanced Management in Customer Service
Customer Satisfaction and Loyalty Strategies
ISO 18295: International Standards for Call Center Management
Achieving Excellence in Customer Service Training Program
Emotional Intelligence and Enhancing Customer Experience
Professional in Guest Services
Beyond Customer Service: Developing a Customer-Centric Organization
Mastering Conflict Resolution and Effective Communication with Difficult Personalities
Customer Service Excellence: Delivering Quality Service
Complete Training in Visitor Experience (VX) and Customer Experience (CX)
Advanced Customer Service Skills for Business Excellence
Advanced Guest Management Strategies
Customer Relationship Management (CRM) Systems
Cultivating a Customer Service Mindset
Total Quality Management (TQM) in Public Relations and Customer Service
Customer Service Excellence Training Program
Training Program for Customer Service Excellence