Balanced Score Training Center’s Customer Service Management courses in Istanbul help participants develop superior customer service techniques, focusing on customer retention, relationship management, and delivering exceptional customer experiences across all touchpoints.
List of Courses in Customer Service Management
Cultivating a Customer Service Mindset
Masterclass in Customer Service and Public Relations (10 Days)
Advanced Guest Management Strategies
Training Program for Customer Service Excellence
Customer Relationship Management (CRM) Systems
Mastering Conflict Resolution and Effective Communication with Difficult Personalities
Customer Service Excellence: Delivering Quality Service
Customer Satisfaction and Loyalty Strategies
Achieving Excellence in Customer Service Training Program
Total Quality Management (TQM) in Public Relations and Customer Service
Emotional Intelligence and Enhancing Customer Experience
Advanced Management in Customer Service
Professional in Guest Services
ISO 18295: International Standards for Call Center Management
Complete Training in Visitor Experience (VX) and Customer Experience (CX)
Advanced Customer Service Skills for Business Excellence
Beyond Customer Service: Developing a Customer-Centric Organization
Customer Value Management and Pricing in the Telecommunications Industry
Customer Service Excellence Training Program
Customer-Centric Management
Managing and Implementing a Customer Complaints System
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