Balanced Score Training Center’s Customer Service Management courses in Istanbul help participants develop superior customer service techniques, focusing on customer retention, relationship management, and delivering exceptional customer experiences across all touchpoints.
List of Courses in Customer Service Management
Total Quality Management (TQM) in Public Relations and Customer Service
Customer Relationship Management (CRM) Systems
Professional in Guest Services
Complete Training in Visitor Experience (VX) and Customer Experience (CX)
ISO 18295: International Standards for Call Center Management
Achieving Excellence in Customer Service Training Program
Customer-Centric Management
Cultivating a Customer Service Mindset
Managing and Implementing a Customer Complaints System
Advanced Guest Management Strategies
Customer Value Management and Pricing in the Telecommunications Industry
Customer Satisfaction and Loyalty Strategies
Beyond Customer Service: Developing a Customer-Centric Organization
Emotional Intelligence and Enhancing Customer Experience
Training Program for Customer Service Excellence
Masterclass in Customer Service and Public Relations (10 Days)
Customer Service Excellence: Delivering Quality Service
Mastering Conflict Resolution and Effective Communication with Difficult Personalities
Advanced Management in Customer Service
Advanced Customer Service Skills for Business Excellence
Customer Service Excellence Training Program
.svg)
