Commanding Presence: Mastering Advanced Communication and Presentation Skills (10 Days)

Introduction:

Desiring to enhance both communication and leadership capabilities, this is a very dynamic, hands-on curriculum. The opening week will be devoted to exploring the blend of interpersonal skills and communication, in order to find out the set of proven tools that have made it possible for global companies to succeed. Participants are encouraged through this section to explore their own behavioural and leadership styles, enabling them to effectively engage and develop their teams with up-to-date Neuro-Linguistic Programming (NLP), Emotional Intelligence (EI), and psychometric assessments.

The second week turns towards learning how to communicate effectively to larger groups of people. Clarity and self-assuredness in speeches is one of the most essential qualities required among business leaders today, but many professionals still experience speaking anxiety when addressing large audiences. This course on advanced communication skills and presentations will remove stage fright from public speaking by providing varied tactics for delivering impeccable presentations as well as establishing a strong commanding presence.

Objectives:

On completion of this higher-level course in Communication & Presentation Skills, participants should be able to:

• Enhance Communication Skills: Apply advanced communication techniques immediately within the workplace to improve interactions and outcomes.
• Identify Own Personal Styles: Know how they communicate and act differently and how this affects their leadership skills, and relationships with others.
• Develop a Positive Work Environment: Generate approaches to encourage a positive workplace culture and handle conflicts more effectively.
• Adjust for Behavioral Styles: Recognize different behavioral styles in order to create stronger and longer-lasting relationships.
• Understand Presentation Essentials: Highlight the major elements of an effective presentation, and practice incorporating them in the speech.
• Use Body Language and Voice Properly: Use body language, voice modulation, and tone to leave the best possible first impression during any interaction or presentation.
• Create Presence: Develop a presence that will improve their ability to communicate authoritatively and influentially.
• Make Presentations Engaging: Create presentations that are interesting from the initial stage of preparation to final delivery, ensuring audience engagement throughout.
• Customize Messages for Audiences: Tailor messages specifically to the needs or expectations of the audience.
• Demonstrate Confidence: Project your voice with conviction while delivering your message.
• Use Optimal Presentation Speeds: Ensure clarity and maintain audience engagement through well-paced presentations.
• Develop Presentation Confidence: Gain the confidence needed to deliver professional presentations to groups, firms, and customers.
• Use Visual Aids Efficiently: Apply visual aids to support and enhance presentation content, making complex information easier to understand and remember.

Training Techniques:

• Feedback in Real Time
• Video Recording and Analysis
• Sessions for Group Discussions
• Judicial Studies
• Peer Rating System
• Individualized Coaching
• Techniques from Neuro-Linguistic Programming (NLP)
• Measurement of Psychosomatic Stability
• Reflective Practice Meetings

Course outline:

Unit 1: How to Create Long-Term Rapport

• The Science of Successful Rapport Building.
• Discerning Behavioral Traits & Responding Accordingly.
• Faking it Till You Make It: Modifying Your Behavior to Suit Others’.
• Tuning Into What Others Are Really Saying To You Through Their Actions.
• Create Peer Trust Relationships That Build Confidence and Commitment.
• Empathy about Their Experience and Motivation Insights Through “Walk a Mile in Their Shoes” Technique.
• Understanding the Non-Verbal Communication Process For Enhanced Interpersonal Skills Development.

Unit 2: Self Awareness

• Most Important Ideas about NLP?
• Novelty, Difference & Relationship between NLP and Emotional Intelligence (EI).
• Leveraging Your Emotions to Raise Self-Awareness.
• Influencing Felt Emotions among People Around You.
• Messages from the Unconscious Mind’s Eye: Intuitive Listening and Following Them.
• What is Internal Dialogue?
• Maslow’s Pyramid Societal Need Hierarchy Disorders.
• The Inside versus Outside Worlds: A Comparison of Internal Versus External Referring Perspectives.

Unit 3: Crystal Clear Communication

• Listening Powerfully with Questions that Count
• Goals, Strategies, Beliefs; The Meta-Dimensions in Our Thoughts
• Metaphors are Used
• Sub-modalities
• Perceptual Positions
• Climates of Trust Must be Created
• Specify “Well-formed Outcomes”
• Use Communication Exercises

Unit 4: Empathy

• Learn how to become more receptive to signals from others by sharpening your senses.
• First Impressions in Communication.
• The Hidden Meanings of Body Language.
• Ways of Talking to Each Other.
• Filters in Communication.
• How Can We Use Science to Detect Lies?

Learning Styles

Modeling – the process of doing what someone else does in order to learn from it (O’Connor & Seymour, 2005).

Unit 5: Motivation

Logical Levels of Change and Motivation: The influence of different aspects on an individual’s motivation.

• Values as a Motivator for Change or Self Improvement.
• Elicitation: A Process for Getting Information from Someone by Asking Them Questions.
• Motives Behind Behavior Revealed: Why People Do What They Do.
• Effective Goal Setting: Considering Factors That Will Drive People Towards Achieving Set Goals.
• Creating a Positive Future for the Company That You Lead or Own.
• Testing Well-Formed Outcomes Before Engaging in Activities Aimed at Realizing Dreams.
• Stepping into the Future…

Unit 6: The Building Blocks of Effective Business Presentations

• To Fail in Preparing is the Preparation of Failure.
• Feeling Nervous About Giving Presentations; Fears and Concerns Among Presenters.
• Working Together and Feedback Processes During Presentation Sessions.
• Presenting on a Pre-Prepared Topic of Personal Choice.
• Key Lessons and Outcomes.
• Your Presentation Structure – Who?, What?, and Why?

Unit 7: Giving Structure to Your Business Presentation

• Who are You Speaking To? What Do They Need?
• The Message’s Key Components and the Reasons Behind Their Necessity.
• Constructing the Message: Using the BOMBER Process (Bang/ Opening/ Message/Bridge/ Examples/ Recap).
• Briefing Materials.
• Directing, Stage Setting, and Visual Aids.
• A Practical Presentation: Repeated Delivery of I or Another Choice.

Unit 8: The Psychology of Presenting: Controlling Self, Stress, and Emotions

• Public Speaking – Top Ten Irrational Fears.
• How to Cope with Nervous Reactions.
• Speaking Loudly; Stories and Anecdotes.
• Psychology of Presenting (Left/Right Brain) and Holding Audience Interest.
• VHF - NLP - Engaging the Audience Lighthouse Techniques.
• Preparation for Presentation.

Unit 9: Business Presentations With Style

• Handling Your Audience.
• Managing Difficult Questions During Business Presentations.
• Dealing with Troublesome Characters!

Unit 10: Personal Reflections on a Presentation

• Assess My Individual Performance.
• Advanced Tools for Audience Engagement.
• Top Ten Tips to Close a Business Presentation Perfectly.
• Positive Affirmations About Presenting for Self-Belief.
• Business Performance Coaching for Success.
• Planning Action to Improve Personally, in Teams, or Organizationally.