Warehouse and Inventory Management

Introduction

This advanced Warehouse and Store Management training program is designed for specialists, professionals, and individuals seeking to enhance their knowledge of warehouse and store operations. The course focuses on efficient management of warehouses and stores with minimal costs. It offers hands-on tools and opportunities to optimize warehouse and store management practices.

Often, critical operations and facilitation tasks within warehouses and stores are overlooked despite their importance to customer satisfaction. This seminar provides detailed guidance on these tasks and the implementation of essential tools for effective warehouse and store management.

The course includes foundational training on warehouse management systems and services, serving as an introduction to warehouse management. Participants will gain fundamental knowledge beneficial for further training and certification in warehouse management.

By the end of the seminar, participants will be able to understand warehouse operations thoroughly and be prepared for advanced warehouse management courses and certification, marking a significant step in their professional growth.

Objectives

By the end of this Warehouse and Store Management course, participants will be able to:

• Assess the processes.
• Invent and enhance approaches.
• Minimize unnecessary activities/costs.
• Remove organizational boundaries that affect performance.
• Acquire additional value for expenditures.
• Enhance the quality of service to customers.

Training Methodology

• Case studies
• Simulations
• Workshops
• Role plays
• Expert lectures
• Group discussions
• Interactive exercises

Course Outline

Unit 1: The Role of the Warehouse

• Why do we need a warehouse?
• Functions covered by warehouses
• Integration into the supply chain
• Balancing sorting and storing
• Key questions about warehousing activity

Unit 2: Product Classification

• Supply/demand variables
• ABC analysis (80/20 rule)
• Determining product handling groups
• Throughputs and product formats

Unit 3: Layout Options

• Receiving options
• Storage options
• Picking/assembly options
• Dispatching options
• Utilizing floor and height space
• Organizing for flow

Unit 4: Methods and Equipment

• Warehouse structures
• Loading bays
• Selecting forklift trucks
• Selecting racking
• Implications for warehouse layouts
• Operational timings and planning

Unit 5: Health and Safety

• Duty of care
• Inspections and risk assessment
• Equipment maintenance
• Raising awareness

Unit 6: Security and Loss

• Minimizing internal theft
• Minimizing external theft
• Preventative measures

Unit 7: Productivity and Costs

• Fixed vs. variable costs
• Types of costs
• Productivity, utilization, and performance model
• Defining productivity & cost targets
• Establishing relevant metrics and KPIs

Unit 8: Service Levels

• External vs. internal customers
• Primary measures for customer interaction
• Sampling customer service
• Impact of inferior service
• Importance of accuracy in service

Unit 9: Warehouse Layout

• Benefits and drawbacks of different layouts
• Designing for movement of goods
• Decision-making and planning checklists