Power Tools for Effective Management Course
Introduction:
The Power Tools for Effective Management is designed for managers and business owners to address challenges comprehensively and improve on weak areas through activity-oriented and experiential learning environments.
Participants will gain access to ten key tools for effective management, including practical and efficient methods aimed at enhancing time management, decision-making, and overall managerial effectiveness.
Objectives
Upon completion of the Power Tools for Effective Management course, participants will be able to:
- Understand essential skills for new supervisors and managers.
- Recognize the importance of strategic thinking in management.
- Develop effective goal-setting and planning skills.
- Establish a customer-focused executive approach.
- Acquire positive interpersonal techniques that improve relationships.
- Increase their ability to make quality decisions.
- Apply principles of team building, performance, and motivation.
- Implement effective time management strategies.
- Understand roles, stakeholder responsibilities, and stakeholder analysis.
- Develop productive communication methods.
- Set and maintain performance standards, goals, and objectives.
- Create improvement plans to achieve work goals.
Training Methodology
- Interactive lectures
- Case studies
- Group discussions
- Role-playing exercises
- Scenario-based learning
- Peer feedback sessions
- Hands-on management simulations
- Individual/group presentations
- Q&A sessions
- Reflection & feedback sessions
Course Outline
Unit 1: Lead Your People
- Definition of a leader and manager
- Differences between leaders and managers
- Tomorrow’s company vs. yesterday's company
- Future leaders of tomorrow’s companies
- Six leadership styles
- Attributes of effective leaders
- Leadership tension
Unit 2: Think Strategically
- Definition of strategic thinking
- Four levels of strategic thinking
- The strategy/operations relationship
- Strategic thinking leading to strategic management
- The three Ws and two Hs
Unit 3: Solve Problems & Make Effective Decisions
- Five core steps in decision-making
- ADADA model
- Barriers to effective decision-making
- Problem-solving using the Ishikawa Model
- Man-method-material-machine approach
- Basic steps and rules in problem-solving
Unit 4: Manage Time
- Recording and analyzing time
- Planning for time management
- Managing roles, not just time
- Tools for time management: annual planner, weekly worksheet, daily work plan
- Interpreting how time management tools can change daily work structure
Unit 5: Stay Stress-Free & Well
- Two types of stress
- Symptoms of anxiety
- Managing stress
- Type A and Type B personality traits
- Managing personal health
Unit 6: Build Great Teams
- Actively building relationships
- Encouraging and stimulating others
- Utilizing a wide range of incentives
- Evaluating and enhancing people’s capabilities
- Respecting others’ views and actions
- Sensitivity to needs and feelings
- Using power and authority with care
- Setting achievable yet challenging objectives
- Committing to a course of action
- Using techniques to boost morale and productivity
- Communicating a vision
Unit 7: Communicate & Interpersonal Skills
- Effective communication techniques
- Types of non-verbal communication
- Essential communication skills
- Presentation skills: six key steps
- Do’s and don’ts in delivery
Unit 8: Delegate & Empower
- Delegation vs. Empowerment
- Importance and significance of delegation
- Reasons for delegation failures
- Effective delegation activities
- Benefits and methods of empowering employees
- Guidelines for improving empowerment procedures
Unit 9: Encourage Innovation & Creativity
- Understanding creativity and its potential
- Left-brain vs. right-brain thinking
- Developing creative thinking skills in eight steps
- Overcoming roadblocks to creativity
- Questions to stir imagination
- Steps towards creating a creative environment
Unit 10: Focus on Results through Your People
- Planning and prioritization
- Focusing on objectives
- Tackling challenges and opportunities
- Setting objectives in complex situations
- Attention to detail
- Seeking innovation and utilizing change for growth
- Establishing and communicating high-performance expectations
- Setting challenging goals for self and others
- Using comparative analysis, monitoring, and evaluation tools