Mastering Communication, Coordination, and Leadership

Introduction:

Dialogue is the foundation of all business. Everyone in an organization must engage in meaningful conversations, both internally and with external partners. Such discussions rely on excellent communication skills. Charismatic leaders are also skilled communicators who know how to coordinate and inspire their teams by creating an environment that motivates participation. The most effective coordinators master time management, human resource management, and prioritization, while influencing all levels of the organization and demonstrating leadership qualities that others seek to emulate.

Objectives:

By the end of this communication, coordination, and leadership course, participants will be able to:

• Recognize personal strengths and weaknesses as leaders and coordinators.
• Gain knowledge to address competency gaps.
• Understand others' perspectives and respond appropriately.
• Display advanced verbal and non-verbal communication skills.
• Confidently lead teams, individuals, and events.
• Skillfully manage teams and timeframes.
• Understand the factors that drive motivation.
• Apply the latest leadership theories in real-life situations.

Training Methodology:

• Live presentations followed by discussions
• Theoretical foundations for each practice
• Group activities, including case studies
• Tools for self-assessment and introspection exercises
• Leadership games based on hypothetical scenarios
• Peer feedback and coaching sessions
• Collaborative problem-solving activities
• Direct peer-to-peer dialogue opportunities
• Strategy development for current company challenges

Course Outline:

Unit 1: Who Do You Think You Are?

• Self-awareness
• Personal profiles
• Evaluating your current leadership style
• Assessing your competencies as a coordinator
• Identifying your preferred role in teamwork
• Understanding your communication preferences

Unit 2: Enriching Your Communication Skills

• Subjectivity and communication
• Advanced scripts for influence
• Effective questioning and listening skills
• The root causes of human motivation and behavior
• Hygiene factors vs. motivators
• Real drivers of engagement according to Glasser’s model
• A framework for evaluating experiences
• Understanding emotions in relationships

Unit 3: The Skills of the Coordinator

• Effective time management
• Setting priorities
• Teamwork skills
• Essentials of project management
• Facilitating meetings
• Leveraging IT for crucial coordination functions

Unit 4: The Modern Leader

• The 10 types of intellect
• Exploring emotional intelligence
• The relationship between emotional intelligence and leadership
• Theory X and Theory Y - push and pull leadership
• Leadership values
• Organizational culture

Unit 5: Communicating, Coordinating, and Leading

• Understanding your team's perception of you
• Addressing your team's biggest challenges
• Practical applications of communication, coordination, and leadership
• Identifying specific actions to implement