Mastering Business Process Analysis & Modeling

Introduction:

This intensive training program will equip participants with the understanding, knowledge, and skills necessary for analyzing and modeling business processes. This is crucial for Business Process Redesign (BPR) and other improvement techniques such as reengineering, systems development, quality management, and continuous process improvement. Participants will learn to analyze and model business processes at both the enterprise and workflow levels and appreciate the benefits of business process analysis. The course covers the IDEF0 method and Business Process Flowcharts, which support holistic analysis, creativity, and systematic construction of efficient IT systems.

Objectives:

The course aims to:

• Evaluate the process aspect of the business
• Establish process boundaries
• Create an organization-wide business process model
• Record and relate current processes using models
• Develop detailed diagrams of specific business processes and their interrelationships
• Collect information needed to define features for developing a business process model
• Identify and apply solutions using models
• Utilize best practices in coding models and business process modeling
• Implement process changes to achieve significant results

Training Methodology:

• Debates within the context of case studies
• Teaching from pitched presentations
• Model building work in class
• PowerPoint presentations
• Business games
• Use of application software tools
• Dramas
• Class work
• Group therapy for problem-solving
• Mentoring and related assistance

Course Outline:

Unit 1: Business Processes in Organizational Management

• Definition of business processes
• Horizontal vs. vertical organization
• Categories of business processes
• Identification and naming of business processes
• Boundary definition of business processes
• Recording outline for business process analysis
• Documents and instruments for process design thinking and modeling
• Fieldwork

Unit 2: Business Process Modeling Using BPMN Notation

• Introduction to BPMN notation
• Core BPMN elements
• Modeling business process activities
• Description of business process events
• Detailed branching and joining logic
• Modifying business process patterns
• Modeling process resources
• Practical business process modeling exercises

Unit 3: Advanced Business Process Modeling with BPMN

• Utilizing BPMN stemmed elements
• Modeling business process components
• Types of business process events
• Representation of resources, pools, and lanes
• Message flows and default message flows
• Modeling business process exceptions
• Scope description of process activity attributes
• Advanced business process modeling practices

Unit 4: Modeling Business Processes Using IDEF0

• Business process architecture system
• Hierarchy of business processes and sub-processes
• Definition of IDEF0 model structure
• Models of activities and objects
• Types of IDEF0 diagrams
• First-level diagram outline
• Decomposition diagrams
• Practical business process modeling exercises with IDEF0

Unit 5: Business Improvement Based on Models

• Studying the current state of organizational processes
• Measuring customer needs
• Business Process Performance metrics
• Stages in business process improvement
• Transition in models from ‘as is’ to ‘to be’
• Organizational structures and management considerations
• Process improvement strategies
• Selecting the appropriate modeling tool

Business Modeling Course Specialization:

This course also covers various business modeling tools to support professional development as a process analyst. It is ideal for those seeking process analysis or business process modeling and serves as a comprehensive platform for anyone pursuing a career as a business process analyst or specializing in business process analysis. Whether interested in a broad business process modeling course or focused business process mapping training, this program is designed to meet diverse learning needs and provide practical value in various professional roles.