Leadership Skills for Top-Performing Managers

Introduction:

Many managers receive average ratings from their coworkers and superiors, even when they possess strong job-specific skills and perform well. What sets great managers apart is the legacy they leave in their organizations.

The Leadership Skills for Top-Performing Managers program helps you delve deeper into these processes, develop your methodology to define what you want to be remembered for, and design a comprehensive leadership plan that supports this legacy. This exclusive program empowers you to become a leader within your organization, unit, or section, contributing to both organizational objectives and personal professional growth.

The High-Performance Leadership Skills for Managers program aims to equip managers and executives with the critical leadership aptitudes necessary to be recognized as high performers in their institutions. Each participant will leave with an action plan ready to implement in their organization.

Objectives:

By the end of this Leadership Skills for Top-Performing Managers course, participants will be able to:

• Appreciate their roles as leaders.
• Identify the talents within their team and leverage them more effectively.
• Engage and inspire their teams around a shared vision and values.
• Clarify team objectives and performance standards.
• Measure and manage team performance effectively.
• Resolve conflicts and handle challenges.
• Mobilize participation and enhance commitment.

Training Methodology:

• Group Debates
• Case Studies
• Lively Workshops
• Role-Playing
• Scenario-Based Learning
• Peer Learning
• Simulation Games
• Audience Response System
• Feedback Sessions
• Self-Check Tests/Quizzes (Self-Assessment)
• Activity-Based Learning Sessions/Exercises/Role Plays (Action Planning)

Course Outline:

Unit 1: Teams and Their Leaders

• Understanding teams, leaders, and supervisors/managers.
• Principal tasks of leaders.
• Influence, authority, and power.
• Types of leadership and flexibility in style.
• Self-awareness and emotional intelligence.
• Establishing rapport.

Unit 2: Vision, Direction, and Alignment

• Building a common vision.
• Setting shared goals.
• Creating meaningful objectives and indicators.
• Divergent approaches to problem-solving.
• Presenting a compelling vision.
• Communicating hard truths.

Unit 3: Team Dynamics

• Developing teams.
• The sociology of teams.
• Characteristics of high-performance teams.
• Balancing team roles.
• Non-traditional organizational structures.

Unit 4: Developing The Team

• Knowledge and skills-based learning.
• Building an integrated team.
• Managing self-directed teams and overcoming challenges.
• Coaching, mentoring, and self-directed learning.
• Feedback and appraisal processes.
• Leveraging collective strengths for superior performance.

Unit 5: Performance and Conflict Management

• Defining performance.
• Approaches to measuring team and individual performance.
• Performance from the customer’s perspective.
• Is performance management an art or a science?
• Using conflict to enhance teamwork and development.
• Managing difficult interpersonal relations.