ISO 9001:2015 Lead Auditor

Introduction:

Acquire the skills needed to conduct comprehensive audits of an organization’s Quality Management System (QMS) according to ISO 9001:2015. This training will equip you with globally recognized best practices for QMS auditing, preparing you to effectively audit to the ISO 9001:2015 standard. By integrating the latest developments into your practice, you will contribute significantly to your organization’s continuous improvement efforts.

The course covers all aspects of auditing a QMS in line with ISO 9001:2015 and ISO 19011:2002 standards. It follows a step-by-step approach, from initial audit planning to follow-up actions, ensuring a thorough understanding of the entire audit process.

Objectives:

By the end of this ISO 9001:2015 Lead Auditor course, participants will:

• Explain the goals and benefits of an ISO 9001:2015 audit.
• Conduct audits systematically according to ISO 9001:2015 requirements.
• Develop and implement audit strategies that provide real value.
• Demonstrate skills in reasoning, leadership, and process management in audit processes.
• Apply the latest auditing techniques effectively.
• Ensure stakeholder satisfaction by aligning processes with current best practices.
• Plan, execute, report, and follow up on audits as per ISO 19011 guidelines.
• Clearly describe the purpose and benefits of a QMS.
• Define the auditor’s responsibilities in audit planning, execution, reporting, and follow-up, including adherence to ISO 19011 and, if applicable, ISO 17021 standards.

Training Methodology:

• Lectures
• Group Discussions
• Simulated Audit Exercises
• Skills Testing
• Review of Audit Processes within a Structured Framework

Course Outline:

Unit 1: The Concepts:

• Differentiate between quality, quality assurance, and quality management.
• Understand the history and evolution of the ISO 9000 series.
• Assess the role of management system audits in modern economies.
• Review ISO 19011 and ISO 17021 standards in detail.
• Explore various audit categories and approaches.

Unit 2: Audit Preparation:

• Develop plans for internal and external auditing activities.
• Prepare for audits by reviewing the Quality Manual.
• Create audit programs and checklists.

Unit 3: Conducting an Audit:

• Perform first-party, second-party, and third-party audits.
• Enhance investigative skills.
• Manage audit situations calmly and effectively.

Unit 4: Audit Conclusion:

• Report audit results.
• Verify and implement audit action plans.
• Conduct follow-up audits.
• Use audits as tools for management review and improvement.
• Recommend enhancements to achieve ISO 9001 compliance.

Unit 5: Transition Principles of ISO 9001:2015:

• Understand the significance of leadership as a standalone section.
• Recognize the importance of awareness and communication.
• Review internal audits and management reviews.
• Focus on critical documentation and human factors in implementation.