Elite Banker Program

Introduction

Elite bankers serve preferred or high-net-worth individuals by offering specialized banking services and personalized attention, ensuring that any issues or concerns these clients may have are resolved promptly.

They engage customers proactively to promote bank products and services, crafting customized sales pitches and presentations. The ultimate goal of premier banking is to build long-term relationships with these highly valued clients.

Elite bankers typically hold a bachelor’s degree or possess equivalent work experience, often coming from backgrounds in banking, wealth advisory, or customer service within financial services companies.

The significance of understanding the role and impact of premier banking within the industry is underscored by benefits such as customized financial solutions and personalized service, among others.

Objectives

By the end of the Elite Banker course, participants should be able to:

• Become skilled in areas related to finance, digital banking, mutual funds, and other relevant domains.
• Acquire basic financial tools for making important management decisions in today’s business environment.
• Confidently interpret banking and financial documents and forecast their outcomes.
• Contribute more confidently to financial decision-making within banks.
• Gain knowledge of various aspects of modern banking operations.
• Utilize insights to improve efficiency through operational processes in contemporary banking environments.
• Enhance career prospects in the rapidly expanding banking sector.

Training Methodology

• Discussion sessions and lectures
• Analysis exercises
• Simulations
• Joint projects and teamwork
• Specialized training on specific job skills associated with commercial banks
• Tutoring and mentoring programs
• Test-based evaluation system for quality assurance and assessment
• Capstone project or final presentation (where applicable)
• E-learning resources provided as part of the follow-up process after training

Course Outline

Unit 1: Banking and Finance

• Overview of the BFSI industry
• Evolution of money and banking
• Banking as a business: products and services
• Latest trends and technology in banking
• Categorization of financial customers
• Fundamentals of wealth management
• Exposure to other financial products and services

Unit 2: Digital Banking

• Exploration of digital banking product offerings
• Understanding debit/credit/ATM cards
• ATMs and innovative cash deposit machines
• Cash recyclers
• Mobile banking solutions
• Services like IMPS (Immediate Payment Service)
• Online and internet banking explained
• POS (Point of Sale) systems
• Digital marketing strategies for bank products and services
• Traditional vs. modern payment systems

Unit 3: Mutual Funds

• Introduction to the mutual fund industry
• Overview of mutual fund structures
• Types of mutual funds
• Mutual funds regulations
• Investor facilities and associated documents
• Market-wide debt offerings
• Government and commercial paper, company holding subsidiaries
• Legislation, investor depositary receipts, distribution fees
• Reporting and new sale products, exchange-traded funds (ETFs) and REITs
• Derivatives, nonconvertible debentures, shareholder management expenses
• Institutional money market rates, capital gains, taxation
• Portfolio management strategies, ETF & REIT underwriting procedures
• Compliance and independent directors, custodian expenses and charges

Unit 4: Financial Market

• Basic investment principles
• Markets for securities with an emphasis on shares and bonds
• Securities and Exchange Commission (SEC)
• Variety of secondary markets
• Ratio analysis and analytical concepts

Unit 5: Investment Advisory

• Financial planning components
• Insurance and retirement planning risk analysis
• Tax and estate planning in investment planning

Unit 6: Securities Operations and Risk Management

• Introduction to the securities market ecosystem
• Overview of market participants
• Trading life cycle from pre-trade to post-trade activities
• Risk management and regulatory compliance
• Clearing processes, clearing agencies, and clearing banks
• Settlement processes, including equity segment obligations
• Understanding corporate actions, securities auctions, and investor grievance mechanisms
• Additional broker services such as IPO applications and mutual fund unit trading

Unit 7: Equity Derivatives

• Basics of derivatives and index understanding
• Introduction to forwards and futures in commodities, equity, and indexes
• Analysis of options and option trading strategies
• Overview of security trading systems, clearing, and settlements
• Equity derivatives legal and regulatory frameworks
• Accounting, taxation, sales practices, and investor protection services