Developing Supervisory Skills

Introduction:

Your leadership as a supervisor determines the success of your organization. This Supervisory Skills Development course is designed to equip you with the essential and highly effective skills needed to build teamwork and drive your company's success.

Additionally, this training will help you hone your supervisory abilities, making it easier to handle day-to-day operations. It will also enable you to apply your management and people skills to effectively address the challenges that contemporary supervisors, like yourself, may encounter.

Objectives:

Upon completion of this Supervisory Skills Development course, participants will be able to:

• Identify the basic skills needed by supervisors for efficiency.
• Understand the three key roles played by supervisors and the optimal competencies required at each level.
• Apply time management techniques to improve team productivity.
• Develop effective communication skills for interacting with others.
• Learn about key management processes.
• Acquire decision-making and problem-solving competencies.
• Understand effective change management approaches.

Training Methodology:

• Group Discussions
• Case Studies
• Role-Playing Exercises
• Interactive Workshops
• Scenario-Based Learning
• Peer Learning
• Simulation Exercises
• Feedback Sessions
• Self-Assessment Activities
• Action Planning Sessions

Course Outline:

Unit 1: Introduction to Supervisory Skills

• Basic Supervisory Skills
• The Recipe for an Effective Supervisor
• Differentiating Between Work Management and Work Performance

Unit 2: Communication

• Definition of Communication
• The Importance of Supervisory Skills in Communication
• Barriers to Communication Between Supervisors and Staff
• Steps for Effective Communication with Subordinates
• Basic Communication Handling Skills

Unit 3: Planning

• Definition of Planning
• Types of Supervisory Skills in Planning (Business Planning, Project Planning, Business Scheduling)
• Setting Goals
• Planning Steps
• Schedule Management

Unit 4: Organization

• Definition of Organization
• Basic Principles of Organization
• Relationships Between Jobs and Power Lines
• Task Distribution
• Developing Efficient Alternatives
• Time Management
• Scheduling and Task Distribution Exercises

Unit 5: Guidance

• Definition of Leadership
• Theories and Methods of Leadership
• Determining Leadership Style
• Motivation
• On-the-Job Training and Role
• Effective Supervisory Skills for Mentoring
• Performance Evaluation
• Addressing Poor Performance and Undesirable Behaviors

Unit 6: Supervision

• Definition of Supervision
• The Role of Administrative Functions in Facilitating the Control Process
• Supervisory Control Methods
• Purposeful Criticism
• Corrective Actions

Unit 7: Decision-Making and Problem-Solving

• The Difference Between Decision-Making and Problem-Solving
• Steps to Solve Problems and Make Decisions

Unit 8: The Management of Change

• Planning for Change
• Identifying the Need for Change
• Setting Internal Goals

Unit 9: Steps to Change

• Definition of Communication
• Raising Awareness of the Need for Change
• Implementing Change
• Supporting and Encouraging New Behaviors

Conclusion:

Emerging supervisors will gain advanced supervisory skills through this Supervisory Skills Development course, essential for success in today's fast-paced work environment. Understanding the different types of supervisory skills is crucial for effective supervision. This course will help you grasp the fundamentals of these skills while providing the tools needed for great leadership.