Developing and Leading High-Performing Teams

Introduction:

Regardless of their expertise or knowledge, disorganized teams can obstruct business objectives, reduce morale, and waste effort. This course highlights the critical roles of team leaders and middle managers in unlocking their team’s potential and provides strategies for achieving peak team performance.

Objectives:

At the end of this course, participants will be able to:

• Understand their own leadership role
• Recognize and leverage team talent
• Motivate the team through shared vision and values
• Set clear goals and performance standards
• Measure and manage team performance
• Resolve and manage conflicts
• Optimize team flexibility and commitment

Training Methodology:

• Interactive Workshops
• Team-Based Exercises
• Case Study Analysis
• Role-Playing Scenarios
• Group Discussions
• Leadership Simulation Activities
• Performance Measurement Drills
• Conflict Resolution Activities
• Talent Identification and Development Sessions
• Motivation and Engagement Workshops

Course Outline:

Unit 1: Teams and Their Leaders

• Work teams, supervisors, managers
• Key managerial tasks
• Influence, authority, and power
• Leadership styles and flexibility
• Self-awareness
• Rapport and emotional intelligence

Unit 2: Vision, Direction, and Alignment

• Creating a shared vision
• Aligning aims, objectives, and goals
• Developing meaningful objectives and indicators
• Divergent approaches to problem-solving
• Communicating visions eloquently
• Delivering tough messages

Unit 3: Team Dynamics

• Team development
• Sociology of the team
• Attributes of high-performing groups
• Balancing roles and structures
• Unusual team groupings
• Delegation and empowerment

Unit 4: Developing the Team

• Learning and competency
• Building a cohesive team
• Challenges of self-managing teams
• Coaching and mentoring practices
• Feedback and appraisal
• Maximizing team strengths for peak performance

Unit 5: Performance and Conflict Management

• Defining performance
• Approaches to measuring team and individual performance
• Customer perspectives on performance
• The science and art of performance management
• Using conflict to foster development
• Handling difficult interpersonal relation