Course in Mastering People Management and Team Leadership

Introduction:

Being an effective leader necessitates balancing the demands of the organization, customers, and team. This leadership and team management training is designed for supervisors, technical experts, and emerging leaders to skillfully cope with these complex challenges. Participants will gain a comprehensive perspective beyond routine work pressures, enabling them to manage others effectively in today’s dynamic business environment.

Objectives:

By the end of this exhaustive course on people management skills, learners will be able to:

• Recognize their dual role as managers and leaders within their organization.
• Set clear objectives and performance standards for their teams.
• Manage workloads efficiently by prioritizing and delegating tasks.
• Improve their ability to persuade others to achieve desired results.
• Develop and maintain a high-performing, unified team.
• Build and leverage the individual strengths of team members to promote continuous development.

Training Methodology:

• Interactive Workshops
• Case Studies
• Role Plays
• Group Discussions
• Leadership Simulations
• Peer Feedback Sessions
• Real-World Scenario Analysis
• Ongoing Assessments

Course Outline:

Unit 1: Understanding Your Role

• Distinguishing between being a leader and manager.
• Improving self-perception and self-awareness.
• Understanding organizational expectations beyond job descriptions.

Justification of Unit 1 Topic Choices/Selections:

• Managing multiple stakeholders’ expectations.
• Understanding organizational change.
• A structured model for effecting change.

Unit 2: Personal Effectiveness, Time Management & Delegation

• Comprehending personal and organizational environmental contexts.
• Focusing on outcomes in professional endeavors.
• Establishing personal and team objectives.
• Approaches to performance management.
• Mastering time management for personal and organizational benefit.
• Implementing a system model of successful delegation.

Unit 3: Communication, Influence & Conflict Management

• Effective communication within an organization.
• Building active listening skills.
• Utilizing emotions in relationship development.
• Refining persuasion and negotiation skills.
• Managing conflicts assertively.

Unit 4: Team Building, People Management & Motivation

• Identifying unique team roles.
• Engaging team-building activities.
• Introducing motivation and reward systems.
• Cultivating a shared vision.
• Comparing leadership styles.

Unit 5: Enhancing Team Performance through Coaching & Development

• Understanding learning profiles for people management.
• Using coaching to promote individual and collective growth.
• Effective feedback delivery techniques.
• Developing actionable development plans.
• Visioning and planning for future growth.