Core Skills for HR Training Administration: A Professional's Guide

INTRODUCTION:

A top-notch training administrator plays a crucial role in managing the administrative functions that support training and employee development. They maintain and improve various information systems, enabling the HR office to proactively manage personnel growth and embody the core competencies required for HR professionals.

The Core Skills for HR Training Administration: A Professional's Guide course is designed to thoroughly equip learners with the managerial skills necessary to succeed as HR training administrators. This course covers key areas such as benefits administration, HR administration, and other critical aspects of HR and training management.

OBJECTIVES:

Upon completion of this program, participants should be able to:

• Understand the operational dynamics within training departments.
• Stay updated with new trends and practices that enhance the value of training functions.
• Develop self-assurance by understanding the underlying reasons for major practice decisions, particularly concerning key training processes.
• Acquire basic human resource management capabilities needed to plan and organize effective training sessions.

TRAINING METHODOLOGY:

• Mentor-Led Lectures
• Task-Based Study Analysis
• Interactive Training Sessions
• Group Debates
• Simulated Scenarios and Role-Playing Sessions
• Peer Review & Feedback (Real-Life Scenario Simulations)
• Demonstrations of Necessary Technologies & Tools Used in Software Training

COURSE OUTLINE:

Unit 1: A Successful Training Administrator

• Roles, skills required, and optimal traits for success as an HR or training administrator
• Enhancing managerial support through explicit recognition of their needs
• Aligning a firm’s learning policy with its strategic objectives
• Staying current with evolving topics and new methodologies in contemporary training

Unit 2: Determining Training Needs

• Identifying training requirements at individual, departmental, and organizational levels
• Planning and efficiently delivering basic skills training courses
• Understanding the training cycle and its support system
• Meeting different learning style preferences and incorporating these into training design

Unit 3: Training Records and Information

• Efficient record management, system maintenance, and library procedures
• Evaluating training software options for administrative assistants
• Understanding data protection implications in training administration

Unit 4: Organization & Administration

• Developing effective routines and administrative systems as a fundamental part of an administrative assistant’s role
• Streamlining procedures and applying systematic checklists
• Ensuring sufficient storage and administration of learning resources
• Facilitating student access to educational materials

Unit 5: Managing Training Events & Dealing with Suppliers

• Assessing the actual need for training and finding appropriate solutions
• Negotiating the best deals and promoting stakeholder involvement
• Handling logistics such as travel and accommodation reservations
• Developing comprehensive room setup checklists
• Effectively administering pre- and post-course paperwork, including joining instructions and course handouts
• Conducting post-training evaluations and managing any external links

Unit 6: Effective Face-to-Face Communication

• Examining aggressive, assertive, and passive behaviors in communication
• Managing situations with untrustworthy or unreliable individuals
• Developing professional relationships
• Extracting information from various sources and securing cooperation
• Improving communication skills through careful listening and asking insightful questions

Unit 7: Planning Administrator Training Programs

• Developing strategies to prioritize tasks based on their importance and urgency
• Identifying sources of typical time wasters
• Building trust to gain confidence in your abilities
• Meeting and exceeding the expectations of internal stakeholders