Business Process Reengineering (BPR): Transforming Organizational Efficiency

Introduction

Business Process Reengineering (BPR), a strategy aimed at re-designing business processes in organizations, involves business process analysis and modeling from the workflow level to a more comprehensive analysis of enterprise-level processes.

After attending this BPR training, participants will be equipped to handle business process analysis and modeling at both the entity and workflow levels.

Participants will gain extensive knowledge of BPR and learn essential tools and techniques through hands-on practice. The course will cover Integration Definition for Process Modeling (IDEF0) and Business Process Diagram (BPD) notation, both of which are recognized industry modeling standards and are widely used in prominent business process modeling tools.

These BPR techniques and tools are vital for performing comprehensive process analysis, fostering innovative thinking, and designing modern information systems.

Objectives

After completing this Business Process Reengineering (BPR): Transforming Organizational Efficiency training, participants will be able to:

• Examine the process aspect of an organization within its environment.
• Clearly define the boundaries of a business process.
• Create a fully developed business process model that addresses the enterprise level.
• Utilize modeling methods to accurately depict the graphical details of any or all components of a current business process.
• Construct a comprehensive model that highlights the various levels of detail within a specific business process.
• Identify and integrate information to effectively create a business process model.
• Identify opportunities for business process improvement through models.

Training Methodology

• Media-assisted interaction
• Project analysis
• Cooperative and interactive problem-solving
• Situational training
• Simulations and role plays
• Sequentially structured practical sessions on BPR tools and techniques
• Assignments encompassing both individual coursework and group work
• Peer evaluation sessions for feedback and improvement
• Interactive Q&A sessions
• Both formative and summative assessments
• Use of BPR software and web-based materials for continued learning

Course Outline

Unit 1: Understanding Business Processes

• The horizontal and vertical configuration of organizations
• Field representation of business processes
• Challenges in selecting and naming a business process
• Defining the boundaries of a business process
• Characteristics of business process analysis
• Concepts of business process maps and business process modeling
• Participating in analysis work

Unit 2: Developing Business Process Models through BPMN 2.0

• Core components of BPMN and their significance
• Modeling business process activities
• Business process events
• Control mechanisms such as forks and joins
• Patterns in a business process
• Process resources and their allocation
• Basic principles of BPMN modeling for real-world scenarios

Unit 3: Business Process Modeling with BPMN 3.0

• Extended set of BPMN elements
• Sub-processes in process models
• Various types of business process events and their applications
• Representation of organizational structures using pools and lanes
• Differentiating between message flows and default flows
• Handling business process abandonment
• Activity attributes in process models
• Formulas for advanced business process models

Unit 4: Business Process Modeling with IDEF0

• Studies in business architecture processes
• Classification of business process frameworks
• Implementation of the IDEF0 modeling approach
• Activity and object diagrams using IDEF0
• The five types of IDEF0 and their specific purposes
• Creating top-level IDEF0 diagrams
• Building decomposition diagrams to lower levels
• Practical sessions in BPM with IDEF0

Unit 5: Extending Business Processes Through Process Models

• Evaluating current state processes
• Generating timely process customer requirements
• Evaluating performance metrics of business processes
• Phases in business process improvement: A brief discussion
• Transitioning from the current organizational model to the future model
• Business process modeling for enhancement
• Managing changes in business processes
• Rational selection of BPR tools corresponding to specific requirements