Balanced Score Training Center delivers customer service management training in Amman that focuses on improving customer relations and retention. Participants acquire the skills to develop strategies to enhance customer satisfaction, manage client relationships effectively, and ensure long-term customer loyalty. These courses are ideal for professionals in service-oriented roles seeking to elevate their customer interaction techniques.
List of Courses in Customer Service Management
Beyond Customer Service: Developing a Customer-Centric Organization
Masterclass in Customer Service and Public Relations (10 Days)
Training Program for Customer Service Excellence
Customer Value Management and Pricing in the Telecommunications Industry
Managing and Implementing a Customer Complaints System
Customer-Centric Management
Customer Relationship Management (CRM) Systems
ISO 18295: International Standards for Call Center Management
Advanced Customer Service Skills for Business Excellence
Achieving Excellence in Customer Service Training Program
Customer Service Excellence Training Program
Advanced Guest Management Strategies
Professional in Guest Services
Customer Satisfaction and Loyalty Strategies
Mastering Conflict Resolution and Effective Communication with Difficult Personalities
Emotional Intelligence and Enhancing Customer Experience
Total Quality Management (TQM) in Public Relations and Customer Service
Advanced Management in Customer Service
Complete Training in Visitor Experience (VX) and Customer Experience (CX)
Cultivating a Customer Service Mindset
Customer Service Excellence: Delivering Quality Service
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