Balanced Score Training Center’s Customer Service Management courses in Singapore develop customer interaction skills, focusing on service excellence, customer retention, and complaint resolution to elevate client satisfaction.
List of Courses in Customer Service Management
Total Quality Management (TQM) in Public Relations and Customer Service
Advanced Customer Service Skills for Business Excellence
Cultivating a Customer Service Mindset
Advanced Management in Customer Service
Customer Service Excellence Training Program
ISO 18295: International Standards for Call Center Management
Customer Relationship Management (CRM) Systems
Customer-Centric Management
Professional in Guest Services
Beyond Customer Service: Developing a Customer-Centric Organization
Complete Training in Visitor Experience (VX) and Customer Experience (CX)
Emotional Intelligence and Enhancing Customer Experience
Masterclass in Customer Service and Public Relations (10 Days)
Advanced Guest Management Strategies
Customer Satisfaction and Loyalty Strategies
Achieving Excellence in Customer Service Training Program
Customer Value Management and Pricing in the Telecommunications Industry
Mastering Conflict Resolution and Effective Communication with Difficult Personalities
Customer Service Excellence: Delivering Quality Service
Training Program for Customer Service Excellence
Managing and Implementing a Customer Complaints System
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