Balanced Score Training Center’s Customer Service Management courses in Istanbul help participants develop superior customer service techniques, focusing on customer retention, relationship management, and delivering exceptional customer experiences across all touchpoints.
List of Courses in Customer Service Management
Advanced Management in Customer Service
Complete Training in Visitor Experience (VX) and Customer Experience (CX)
Professional in Guest Services
Achieving Excellence in Customer Service Training Program
Customer Satisfaction and Loyalty Strategies
Advanced Guest Management Strategies
Customer Service Excellence Training Program
ISO 18295: International Standards for Call Center Management
Training Program for Customer Service Excellence
Customer Service Excellence: Delivering Quality Service
Masterclass in Customer Service and Public Relations (10 Days)
Beyond Customer Service: Developing a Customer-Centric Organization
Cultivating a Customer Service Mindset
Total Quality Management (TQM) in Public Relations and Customer Service
Emotional Intelligence and Enhancing Customer Experience
Customer-Centric Management
Advanced Customer Service Skills for Business Excellence
Customer Relationship Management (CRM) Systems
Mastering Conflict Resolution and Effective Communication with Difficult Personalities
Managing and Implementing a Customer Complaints System
Customer Value Management and Pricing in the Telecommunications Industry
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