The Competent Manager: Mastering Leadership and Organizational Excellence

Introduction:

This comprehensive Certified Competent Manager course will equip you with the essential tools and skills needed to effectively lead your team, covering all aspects of contemporary management.

The training emphasizes the importance of being a competent manager and developing crucial management skills, offering the opportunity to learn and practice a variety of proven and up-to-date techniques for managing people.

By the end of this seminar series, you will be able to empower your team members to reach their full potential and manage them in a way that motivates them to achieve higher levels of productivity and results.

The application of the skills learned in this course will establish you as a recognized Competent Manager within your organization.

Objectives:

Upon completion of this certification program, participants will be able to:

• Build on their knowledge of the competencies required by competent managers
• Explore various leadership styles and approaches to management
• Master techniques for managing teams to improve organizational performance
• Develop leadership, supervisory, and managerial competence
• Manage teams effectively for optimal performance outcomes
• Apply negotiation, influencing, and persuasion skills for effective management
• Plan for continuous professional development
• Set clear and concise goals for the organization, department, and employees
• Learn and apply highly effective management tools

Training Methodology:

• Interactive Lectures
• Case Studies
• Group Discussions
• Role-Playing Exercises
• Leadership Simulations
• Peer Feedback Sessions

Course Outline:

Unit 1: The Role of the Competent Manager

• Identifying the competencies and skills required for the role
• Adapting management practices to cultural differences
• Addressing new business realities affecting managers
• Creating a professional development plan
• Establishing business culture within your team
• Setting minimum behavioral standards
• Risk-Reward-Motivation: The key to driving performance

Unit 2: Discovering the Difference Between Management and Leadership

• Exploring alternative management approaches
• Identifying your leadership and management styles
• Understanding the impact of these styles on your team
• Personality styles, accountability, and responsibility
• Understanding the mindset of your staff
• Running effective team meetings
• Conducting performance improvement meetings
• Time management techniques

Unit 3: Understanding the Performance Management Cycle

• Setting individual and team objectives
• Removing barriers to high performance
• Monitoring performance
• Reviewing performance and providing feedback
• Utilizing good questioning techniques for effective results

Unit 4: Identifying Stages of Team Development

• Understanding the difference between a group and a team
• Recognizing various roles in teams and how they contribute to success
• Planning for effective team development
• Presenting ideas effectively to the group
• Using managerial communication tools
• Creating a culture of recognition
• Applying the recognition formula

Unit 5: Negotiation Styles and When They Are Appropriate

• Continuing development and skill refinement
• Understanding different negotiation styles and their applications
• Integrating competency management with traditional teaching methods
• Enhancing talent development through knowledge management and competence development