Oracle Transport Management (OTM) Training: Effective Communication and Negotiation Techniques

Introduction:

This specialized course is designed for practitioners seeking to enhance their expertise in Oracle Transport Management (OTM) while also developing their communication and negotiation skills within the transportation industry. Participants will gain both theoretical and practical knowledge of OTM, including its history, functionalities, preferences, themes, and data usage. The course emphasizes the role of effective communication and negotiation in optimizing global supply chains.

Objectives:

By the end of this training, participants are expected to:

• Accurately understand Oracle OTM concepts from basic to advanced levels.
• Customize the training to meet individual needs.
• Utilize OTM for implementing, administering, and operating transportation networks.
• Manage and direct international supply chain deliveries.
• Oversee transportation planning, execution, freight payment, and OTM automation tools.
• Handle transportation across various modes: road, air, ocean, and rail.
• Understand OTM implementation and configuration.
• Grasp the basics of planning and scheduling.
• Apply various negotiation styles and tactics.
• Develop communication skills for relationship building.
• Enhance reasoning skills for dispute resolution.
• Gain insights from industry professionals.
• Acquire practical knowledge through project work linked to employment.

Training Methodology:

• Case Studies
• Simulations
• Workshops
• Expert Lectures
• Role Playing
• Group Discussions
• Technology Demonstrations

Course Outline:

Unit 1: Build, Execute, and Settle a Shipment

• Simple Order
• OTM Status
• Explanation
• Build Shipment
• Shipment Modification Manual
• Tendering Process
• Shipment Events
• Visibility

Unit 2: OTM Configuration / Build – Tender – Settle a Multi-stop Shipment

• Locations and Corporations
• Calendars
• Commodities and Items
• Contacts
• Equipment
• Service Provider
• Lanes and Itinerary
• Contact Notification
• Automation Agents
• Financial Rules for Service Providers
• Rate Manager and Rate Record
• Rate Offering and Stop Off Charges
• Rate Distance
• Rate Quality and Preference
• Rate Service
• Rate Query
• Less than Truckload Rate
• Order Bases
• OTM Status
• Bulk Planning
• Shipment Modification and Tendering
• Verify the Match and Pay Process and Voucher Creation

Unit 3: Eating and Tendering a Multi-leg Shipment

• Public Location
• Commodities and Items
• Equipment
• Truck Load Rates
• Ship Costs
• Additional and Specialized Services
• Container Transport Costs
• Multi-sector Travel
• Systematic Entry of Information
• Checkout of the Order
• Research Information
• Collaboration Areas
• Multileg Shipment Management

Unit 4: Multi-leg Shipment Using Deconsolidation Pool, Appointment, and Provisional/European VAT

• Partial VAT Set-Up
• European Value Added Tax Planning
• Geographic Areas and Directions
• Area Resources
• Price
• Itinerary with More Than One Terminal
• Confirming Orders
• General Planning
• Scheduling Arrangements at Docks
• Interspace Arrangement
• Positioning Between Trips

Unit 5: Correctly Persuading the Negotiation Partner and Their Structure

• Studying the ‘Dance’ of Negotiations
• Narrating Debates in Brackets
• Emotions: Friends or Foes of the Process?
• Management of Emotions and Development of Social Skills

Unit 6: Interests and Positions and Conflict Resolution

• Defining Interests and Goal Formulation Classification
• Focusing on the Problem, Not the Person
• Recognizing and Practicing Creative Solutions and Consensus
• The Spiral of Conflicts and Their Phases Control
• Ensuring Control of the Negotiation Process Using Reframing