Enterprise Resource Planning (ERP): A Complete Guide

Introduction:

Are varying reports from different departments creating confusion in your organization? Struggling with data mismatches that hinder your understanding of business challenges? Enterprise Resource Planning (ERP) is the solution. ERP integrates and organizes the day-to-day activities of all departments within an organization. By automating these activities, ERP reduces operational costs and boosts revenue and productivity.

Mercury Training Center offers a comprehensive ERP training course designed to address productivity issues and ensure the success of your business strategy. This course will deepen your understanding of enterprise management systems and show how ERP can enhance internal processes within organizations.

Objectives:

At the end of this Enterprise Resource Planning (ERP) course, participants will be able to:

• Appreciate how ERP transforms business.
• Understand the importance of ERP and its integration with organizational functions.
• Comprehend the issues and decisions associated with ERP selection and implementation.
• Treat ERP as an enabler for organizational enhancement.
• Achieve increased accuracy within the organization.
• Optimize inventory management and control.
• Execute improved human capital management.
• Utilize ERP for effective customer relationship management.
• Enhance order processing.
• Make timely decisions with accurate data.
• Reduce operational costs.
• Improve data integrity and financial controls.
• Eliminate unnecessary costs.
• Foster better interpersonal relationships.
• Increase overall productivity.
• Minimize interdepartmental conflicts through accuracy.
• Promote informed decision-making.
• Contribute strategically to the organization.
• Unlock opportunities for career advancement.

Training Methodology:

• Trainer-led sessions
• Skill practice
• Case studies
• Teamwork
• Simulations
• Role-playing
• Showcases
• Q&A sessions
• Real-life scenarios
• Assignments

Course Outline:

Unit 1: Introduction & Evolution of ERP

• Definition of ERP
• Motivations for ERP investment
• Business Process Re-engineering (BPR)
• Data storage and warehousing
• Data mining from ERP systems
• ERP in supply chain management
• ERP package formation
• Benefits and challenges of ERP systems
• Preparing organizations for ERP
• ERP system solutions and functions

Unit 2: Reverse Engineering and Customer Enterprise with ERP

• Enterprise analysis: Functions and departments
• Communicating management information
• Business Modeling fundamentals
• Enhancing business processes through ERP
• Detailed Business Process Mapping
• Post-implementation activities
• Hardware and software requirements for ERP

Unit 3: ERP Implementation

• Risk management during ERP implementation
• Complementary measures post-implementation
• Systematic ERP usage approaches

Unit 4: ERP and Related Technologies

• Introduction to ERP and its technological allies: Part I
• In-depth look at Business Process Re-engineering
• Organizational Chart Reengineering and System Management
• Executive Information Systems (EIS)
• Introduction to ERP and its technological allies: Part II
• Decision Support Systems (DSS)
• In-depth Supply Chain Management

Unit 5: ERP Modules

• ERP Production Module
• Plant Maintenance Module
• Internal Quality Management
• Materials Management Module
• Supply Chain Management Module
• Customer Relationship Management (CRM)
• Sales and Marketing Dynamics
• Finance and Accounting Module
• Human Resource Module

Unit 6: Navigating ERP Implementation

• Milestones in ERP execution and control
• Relevance of Phase 2 approaches
• Factors in packaging
• Planning and execution phases
• Knowledge gap analysis
• ERP cost considerations
• Collaboration with vendors, consultants, and HR

Unit 7: Post-Implementation Phases

• Re-engineering and re-configuration
• Optimizing implementation strategies
• Comprehensive team training programs
• Simplifying testing processes
• Effective end-user training
• Post-implementation support systems

Unit 8: ERP and E-Commerce

• Future developments in ERP systems
• Integrating ERP with the Internet
• Issues in ERP solution acquisition and implementation
• Evaluating the entire ERP system
• Steps for successful continuous ERP implementation
• Identifying IT system critical success factors
• ERP implementation failure factors
• ERP integration in an organization

Conclusion:

This course provides a thorough understanding of ERP systems and equips participants with the skills needed to leverage ERP for operational success and strategic growth.