Enhancing Employee Engagement and Commitment

Introduction:

For managers to effectively promote employee engagement and commitment, they must understand the essential strategies and approaches. These elements are crucial for boosting productivity, improving customer service quality, and encouraging employees to exceed their typical job expectations.

The Employee Engagement and Commitment Program is designed to enhance output by incorporating best practices in how an organization values and treats its employees. The program aims to establish a workplace where every staff member has the opportunity to achieve their full potential.

This instructional program focuses on creating supportive relationships among participants and fostering a positive work atmosphere. It addresses individual and collective matters within employee relations (ER) with sensitivity, thereby deepening employee engagement and strengthening organizational commitment.

Objectives:

By the end of this course on Employee Engagement & Commitment, participants will be able to:

• Articulate the cost of disengagement.
• Determine the level of employee engagement within their organizations.
• Design, administer, and interpret engagement surveys.
• Identify, develop, and implement key elements required for fostering a culture of engagement.
• Identify necessary changes to improve overall scores on employee engagement surveys.
• Understand the importance of tracking performance metrics.

Training Methodology:

• Collaborative Projects
• Gamified Learning Modules
• Leadership Roundtables
• Real-time Polling and Surveys
• Experiential Learning Activities
• Mentorship and Coaching Sessions
• Reflective Journaling
• Cross-Functional Team Exercises
• On-The-Job Application Assignments

Course Outline:

Unit 1: Introduction and Overview

• Employee Engagement: What It Is, How It Works, and Why It Matters
• Why Employee Engagement Is Important to Your Organization
• How Can You Measure Engagement in Your Organization?
• Employee Engagement: From People to Profits
• The Doom and Gloom of a Disengaged Workforce: How to Turn It Around

Unit 2: The Drivers for Employee Engagement

• Understand the Drivers of Engagement
• The Right and Wrong Drivers
• The 7 Pillars of Engagement
• The Engagement Model: How It Works
• The Benefits of a Committed Workforce: Retention and Productivity

Unit 3: Rules of Engagement: Is it War?

• The Talent War: The Cost of Losing It
• Closing the Engagement Gap: How Great Companies Unlock Employee Potential for Superior Results
• Involve and Empower Employees
• Build the Employee Brand: What an Engaged Employee Looks Like
• Build High-Performance Teams

Unit 4: Building an Engagement Culture

• Develop an Engagement Strategy
• Values: The Linkage to Culture
• Tools, Tips, and Advice for Employee Engagement
• Communication and Engagement
• CEO: Chief “Engagement” Officer
• Leadership That Ignites Passion
• Use Metrics to Stay on Track

Unit 5: Change, Embrace It or Go Broke

• Transforming a Conservative Company – The Power of Laughter
• The Change Competencies
• The Eight Stages of Change: The Kotter Model
• Is Your Iceberg Melting? What Might It Mean for You or Your Organization?
• Engagement Is Not Enough: The Momentum Is with You—Keep It Going